Critique of Total Quality Management in Islamic Education: Proposing Prophetic Leadership as a Model for Quality Enhancement

Authors

  • Yuriyan Dinata Department of Islamic Education Management, Faculty of Tarbiyah and Teacher Training, Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia https://orcid.org/0009-0006-8102-0987
  • Tuti Andriani Department of Islamic Education Management, Faculty of Tarbiyah and Teacher Training, Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia

DOI:

https://doi.org/10.18196/jiee.v3i2.101

Keywords:

Total quality management, Islamic education, Prophetic leadership, Insan Kamil, Spirituality

Abstract

Total Quality Management (TQM) has been widely implemented in educational institutions to enhance quality through efficiency, productivity, and standardization. However, its application within Islamic education contexts presents epistemological and pedagogical tensions, particularly due to TQM’s roots in industrial and materialistic rationality, which may not fully align with Islamic education's holistic and spiritual aims. This study critically examined these tensions and proposes prophetic leadership as a conceptual alternative. The research analyzed the conceptual underpinnings of TQM, Islamic education, and prophetic leadership using a literature review and a descriptive-critical approach. The findings suggested that TQM often overlooks the spiritual and moral dimensions of learning, tends to homogenize student development, and orients educational processes toward market-driven outcomes. In contrast, prophetic leadership—grounded in values such as siddiq, amanah, tabligh, and fathanah—offers a more integrative framework that embraces intellectual, emotional, and spiritual development. This model resonates more closely with the foundational goals of Islamic education by promoting balance between worldly and transcendental aims and responding to the challenges of postmodern society. This study recommends integrating prophetic leadership values into Islamic educational policy design and teacher training programs. It suggests future empirical research to test the applicability and impact of this model across various Islamic schooling contexts.

Downloads

Download data is not yet available.

References

Adler, M. J., & Group Paideia. (1984). The Paideia Program: An Educational Syllabus (1st ed.). Macmillan. https://archive.org/details/paideiaprogram00adle/page/n5/mode/2up

Afkar, Khasanah, U., Musthan, Z., Tabroni, I., Riwu, Y. F., Sudjiman, P. E., Sudjiman, L. S., Septrisia, R., Adiatma, T., Ayu, J. D., & Dahliana, A. B. (2023). Total Quality Manajemen (TQM) dalam Penjaminan Mutu Pendidikan (1st ed.). Tahta Media Group.

al-Attas, S. M. N. (1999). The Concept of Education in Islam: A Framework for an Islamic Philosophy of Education (3rd ed.). Muslim Youth Movement of Malaysia (ABIM). https://archive.org/details/the-concept-of-education-in-islam/page/n3/mode/2up

al-Imam al-Ghazali. (2018). Ihya’ ’Ulumiddin (2nd ed.). Republika.

Allen, A. (2017). Hannah Arendt (1st ed.). Routledge. https://doi.org/10.4324/9781315253657

Anderson, E., & Hayes, S. D. (2023). Continuous Improvement: A Leadership Process for School Improvement. Information Age Publishing, Incorporated. https://books.google.co.id/books?id=WxzeEAAAQBAJ

Arendt, H. (1973). The Origins of Totalitarianism (1st ed.). HarperCollins. https://books.google.co.id/books?id=zLrKGGxBKjAC

Arendt, H., & Canovan, M. (2013). The Human Condition: Second Edition (2nd ed.). University of Chicago Press. https://books.google.co.id/books?id=ARBJAgAAQBAJ

Aristotle. (1865). The Nicomachean Ethics of Aristotle (1st ed.). HardPress. https://dn790003.ca.archive.org/0/items/AristotlesNicomacheanEthics/Aristotles%20-%20Nicomachean%20Ethics.pdf

Average IQ by country (2024 update) - International IQ test. (2024). Registri IQ Internasional. https://international-iq-test.com/en/test/IQ_by_country

Aziz, Rz. A. (2019). Total Quality Management: Tahapan Implementasi TQM dan Gugus Kendali Mutu Usaha Mikro Kecil dan Menengah (UMKM) (1st ed.). Darmajaya (DJ) Press.

Barizi, A., Damanhuri, Sari. Nur Indah, Khumaidi, M. W., & Ikhwan, A. (2024). Filsafat Pendidikan Islam (1st ed.). Jejak Pustaka. https://books.google.co.id/books?id=ZxggEQAAQBAJ

Basuki, B., Rahman, A., Juansah, D. E., & Nulhakim, L. (2023). Perjalanan Menuju Pemahaman yang Mendalam Mengenai Ilmu Pengetahuan: Studi Filsafat Tentang Sifat Realitas. Jurnal Ilmiah Global Education, 4(2), 722–734. https://doi.org/10.55681/jige.v4i2.815

Bertens, K. (2007). Etika (Tim Filsafat Atma Jaya: 15, Trans.; 10th ed.). Gramedia Pustaka Utama. https://books.google.co.id/books?id=wSTf79ehWuAC

Besterfield, D. H., Micna, C., Sacre, M., & Urdhwareshe, H. (2012). Total Quality Management Revised Edition (3rd ed.). Dorling Kindersley (India) Pvt. Ltd. https://books.google.co.id/books?id=6kH2FX2B00MC

Boko, Y. A. (2021). Total Quality Management: Pendekatan Sejarah dan Konsep Mutu Pendidikan. Foramadiahi: Jurnal Kajian Pendidikan Dan Keislaman, 13(2), 215–226. https://doi.org/10.46339/foramadiahi.v13i2.697

Bradley, L. H. (1994). Total Quality Management for Schools (1st ed.). Bloomsbury PLC. https://books.google.co.id/books?id=2Xn5prbz8_EC

Brue, G. (2002). Six Sigma For Managers. McGraw Hill LLC. https://books.google.co.id/books?id=hdLhZ15XGpAC

Budianto, N. (2018). Kepemimpinan Pendidikan Perspektif Managemen Mutu Terpadu (Sebagai Upaya Regulasi Mutu Lembaga Pendidikan). FALASIFA : Jurnal Studi Keislaman, 9(1), 145–160. https://doi.org/10.36835/falasifa.v9i1.108

Chintya, A. (2016). Peningkatan Kualitas Pendidikan Di Perguruan Tinggi Melalui Total Quality Management (TQM) Dalam Menyongsong Masyarakat Ekonomi Asean (MEA). Ri’ayah: Jurnal Sosial Dan Keagamaan, 1(01), 72–87. https://doi.org/10.32332/riayah.v1i01.130

Darani, N. P. (2021). Kewajiban Menuntut Ilmu dalam Perspektif Hadis. Jurnal Riset Agama, 1(1), 133–144. https://doi.org/10.15575/jra.v1i1.14345

Darmawan, I. P. A., Arifudin, O., Renaldi, R., Rianita, N. M., Octavianus, S., Candra, L., Lestari, A. S., Satmoko, N. D., Muniarty, P., & Saputro, A. N. C. (2021). Total Quality Management dalam Dunia Pendidikan “Model, Teknik dan Impementasi” (1st ed.). CV Widina Media Utama. https://repository.penerbitwidina.com/publications/351759/total-quality-management-dalam-dunia-pendidikan-model-teknik-dan-impementasi#cite

Daulay, H. P. (2014). Pendidikan Islam Dalam Perspektif Filsafat. Kencana. https://books.google.co.id/books?id=VdxDDwAAQBAJ

Defeo, J. A., & Juran, J. M. (2010). Juran’s Quality Handbook: The Complete Guide to Performance Excellence 6/e. McGraw-Hill Education. https://books.google.co.id/books?id=JPCz0LoMnLsC

Deming, W. E. (2000). Out of the Crisis. Cambridge University Press. https://books.google.co.id/books?id=LA15eDlOPgoC

Dewey, J. (2004). Democracy and Education. Dover Publications. https://books.google.co.id/books?id=19ajcXf4MCYC

Dewi, H. P., & Meutia, Z. (2022). Implementasi TQM Pada Lembaga Pendidikan (Studi Kasus YPIM Miftahussalam Medan). Cattleya Darmaya Fortuna.

Durkheim, E., & Halls, W. D. (1997). The Division of Labor in Society. Free Press. https://books.google.co.id/books?id=B955X3C-9E8C

Feng, Y., & Bodde, D. (1983). A History of Chinese Philosophy (Issue v. 2). Princeton University Press. https://books.google.co.id/books?id=4oMP4msAFwkC

Ferian Hidayah, N. (2022). Penerapan Seven Tools TQM dalam Pengendalian Kualitas Percetakan Buku pada PT. Adhicomas Langgeng. Universitas Pertamina.

Firmansyah, F. (2019). Konsep Dan Sejarah Total Quality Management. An-Nidhom: Jurnal Manajemen Pendidikan Islam, 4(1), 13–29. https://doi.org/10.32678/annidhom.v4i1.4420

Firmansyah, H., Widodo, M. D., Nazif, M., Setiyawan, W., Alwan, M., Satria, F., & Astuti, R. (2021). Total Quality Management Dalam Dunia Pendidikan. Penerbit Widina.

Freire, P., & Ramos, M. B. (2014). Pedagogy of the Oppressed: 30th Anniversary Edition. Bloomsbury Publishing. https://books.google.co.id/books?id=oKQMBAAAQBAJ

George, M. W. (2008). The Elements of Library Research: What Every Student Needs to Know. Princeton University Press. https://doi.org/10.1515/9781400830411

Ghazali, Z. I. (2023). Prophetic Leadership in Islamic Educational Institutions in the 4.0 Era. Al-Abshar: Journal of Islamic Education Management, 2(1), 26–48. https://doi.org/10.58223/al-abshar.v2i1.61

Goetsch, D. L., & Davis, S. (2015). Quality Management for Organizational Excellence: Introduction to Total Quality. Pearson Education. https://books.google.co.id/books?id=pf17CAAAQBAJ

Habermas, J., & Burger, T. (1991). The Structural Transformation of the Public Sphere: An Inquiry into a Category of Bourgeois Society. MIT Press. https://books.google.co.id/books?id=e799caakIWoC

Hartmann, N., & Kelly, E. (2014). Aesthetics. De Gruyter. https://doi.org/10.1515/9783110276015

Ishikawa, K., & Lu, D. J. (1985). What is Total Quality Control? The Japanese Way. Prentice-Hall. https://books.google.co.id/books?id=ANaYjgEACAAJ

Jaeger, W., & Highet, G. (1945). Paideia: The Ideals of Greek Culture (Issue v. 1). Oxford University Press. https://books.google.co.id/books?id=9jxoAAAAMAAJ

Junaedi, M. (2017). Paradigma Baru Filsafat Pendidikan Islam (1st ed.). Kencana. https://books.google.co.id/books?id=0BVNDwAAQBAJ

Karmila, N., Suchyadi, Y., Santa, Indriani, R. S., Nurlela, N., & Anwar, W. S. (2020). Menjadi Sekolah Unggul Melalui Total Quality Management (TQM). In O. Sunardi (Ed.), Kota Bogor: PGSD Universitas Pakuan (1st ed.). Program Studi Pendidikan Guru Sekolah Dasar Universitas Pakuan.

Korsgaard, C. M., Gregor, M., & Timmermann, J. (2012). Kant: Groundwork of the Metaphysics of Morals. Cambridge University Press. https://doi.org/10.1017/CBO9780511919978

Langgulung, H. (1987). Asas-asas Pendidikan Islam. Pustaka al-Husna. https://books.google.co.id/books?id=JEqHAQAACAAJ

Lestari, A. (2011). Pandangan Islam tentang Faktor Pembawaan dan Lingkungan dalam Pembentukan Manusia (Kajian Ilmu Pendidikan Islam). Jurnal Pendidikan Universitas Garut, Vol. 5(No. 1), 1–13.

Liker, J. K., & Meier, D. (2006). The Toyota Way Fieldbook : A Practical Guide for Implementing Toyota’s 4Ps. McGraw-Hill Companies Inc. https://archive.org/details/toyotawayfieldbo0000like/page/n5/mode/2up

Luluk Maktumah, & Minhaji, M. (2020). Prophetic Leadership dan Implementasinya dalam Lembaga Pendidikan Islam. Jurnal Pendidikan Islam Indonesia, 4(2), 133–148. https://doi.org/10.35316/jpii.v4i2.196

Mahendrawan, E., Yanuarti, M., & Solihat, I. (2019). Penerapan “14 Poin Manajemen Kualitas” sebagai Prinsip Total Quality Management (TQM) pada Pendidikan Tinggi. Jurnal Ilmiah Humanika, 2(3), 12–19.

Mannheim, K. (1991). Ideology and Utopia. Routledge. https://books.google.co.id/books?id=NxethJLLfGoC

Mansyur, A. Y. (2014). Peningkatan Produktivitas Kerja Dengan Model Kepemimpinan Profetik. Jurnal Intervensi Psikologi (JIP), 6(2). https://doi.org/10.20885/intervensipsikologi.vol6.iss2.art6

Mar’ah, F., & Ningsih, T. (2021). Konsep Pendidik dan Peserta Didik dalam Paradigma Profetik. Geneologi PAI: Jurnal Pendidikan Agama Islam, 8(1), 268–280. https://jurnal.uinbanten.ac.id/index.php/geneologi/article/view/4703

Marcuse, H. (1991). One-Dimensional Man: Studies in the Ideology of Advanced Industrial Society. Beacon Press. https://books.google.co.id/books?id=XwC0xZU5z7kC

Marx, K., Engels, F., Moore, S., & Jones, G. S. (2002). The Communist Manifesto. Penguin Publishing Group. https://books.google.co.id/books?id=CY3b0mcDF9QC

Mill, J. S., & Crisp, R. (1998). Utilitarianism. Oxford University Press. https://books.google.co.id/books?id=URjDQgAACAAJ

Mir’atussolihah, M., Pratiwi, N. V., Mutsaqib, A., & Makmun, S. (2023). Pendidikan dalam Cengkraman Kapitalisme. Cakrawala Jurnal Manajemen Pendidikan Islam Dan Studi Sosial, 7(1), 76–88. https://doi.org/10.33507/cakrawala.v7i1.412

Moore, G. E. (2019). Principia Ethica. Martino Fine Books. https://books.google.co.id/books?id=gIh_wgEACAAJ

Muiz, A., Yasin, M., & Arsyad, F. (2024). Sejarah dan Tokoh Total Quality Management (TQM) serta Implikasinya terhadap Konteks Pendidikan. Al Wildan: Jurnal Manajemen Pendidikan Islam, 2(1), 13–21.

Nabi, G. (2008). Khilafat in Theory and Practice. Adam Publishers & Distributors. https://books.google.co.id/books?id=_RxCHIMymMkC

Nata, A. (2005). Filsafat pendidikan Islam. Gaya Media Pratama. https://books.google.co.id/books?id=AzsuNAAACAAJ

Nizar, S. (2002). Filsafat pendidikan Islam: pendekatan historis, teoritis dan praktis. Ciputat Pers. https://books.google.co.id/books?id=mOieAAAAMAAJ

Oakland, J. S. (2014). Total Quality Management and Operational Excellence: Text with Cases. Taylor & Francis. https://books.google.co.id/books?id=zxdxAwAAQBAJ

Popper, K. (2011). Popper : Logika Penemuan Ilmiah (A. F. Sompotan, H. Nugroho, M. E. Surmaini, A. Ramdhani, & A. Kristianto, Eds.). Institut Teknologi Bandung.

Rachels, J., & Rachels, S. (2012). The Elements of Moral Philosophy 7e. McGraw-Hill Education. https://books.google.co.id/books?id=P6RvEAAAQBAJ

Rahmah Rahmah, Kasful Anwar US, & Sya’roni Sya’roni. (2024). Kapitalisasi Pendidikan Serta Dampaknya Bagi Pendidikan Islam. Jurnal Budi Pekerti Agama Islam, 2(5), 239–243. https://doi.org/10.61132/jbpai.v2i5.555

Ramayulis. (2002). Ilmu Pendidikan Islam (12th ed.). Kalam Mulia.

Rawls, J. (2009). A Theory of Justice. Harvard University Press. https://books.google.co.id/books?id=kvpby7HtAe0C

Rochaendi, E. (2020). Perkembangan dan Sejarah Manajemen Dari Waktu Ke Waktu. In H. F. Ningrum (Ed.), Pengantar Manajemen (1st ed., pp. 23–52). CV. Media Sains Indonesia.

Rukiah, R. (2015). Aplikasi TQM (total quality management) dalam mengubah budaya organisasi. At-Tijaroh: Jurnal Ilmu Manajemen Dan Bisnis Islam, 1(1), 20–42.

Russell, B. (2002). A History of Western Philosophy and its Connection with Political and Social Circumstances from the Earliest Times to the Present Day (Kamdani, Ed.; S. Jatmiko, A. Prihantoro, I. Muttaqien, I. Baihaqi, & M. Shodiq, Trans.; 1st ed.). Qalam.

Sallis, E. (2014). Total Quality Management in Education. Taylor & Francis. https://doi.org/10.4324/9780203417010

Samsu. (2017). Metode Penelitian: Teori dan Aplikasi Penelitian Kualitatif, Kuantitatif, Mixed Methods, serta Research & Development. In The Lancet (Vol. 160, Issue 4126). Pusaka.

Shafrianto, A. (2023a). Kapitalisme Pendidikan Dan Pendidikan Islam. Jurnal Kajian Pendidikan Islam, 259–264. https://doi.org/10.58561/jkpi.v2i1.57

Sugiyono. (2013). Metode Penelitian Manajemen. CV. Alvabeta.

Sugiyono. (2021). Metode Penelitian Pendidikan (Kuantitatif, Kualitatif, Kombinasi, R&D dan Penelitian Pendidikan). Alfabeta.

Tafsir, A. (2014). Filsafat Pendidikan Islami (Integrasi Jasmani, Rohani, dan Kalbu Memanusiakan Manusia) (6th ed.). PT. Remaja Rosdakarya.

Triyanto, H., Bachtiar, H., Jailani, M. S., & Harja, H. (2024). Sejarah Perkembangan Manajemen Mutu. Journal on Education, 6(2), 15503–15510.

Tu, W., & Wei-Ming, H. Y. P. C. H. P. C. S. T. (1985). Confucian Thought: Selfhood as Creative Transformation. State University of New York Press. https://books.google.co.id/books?id=fVqTDgbpSh8C

Wahyu, L. S. K. F. (2022). Implementasi Total Quality Management (TQM) Dalam Penyelenggaraan Pelayanan Ibadah Haji. Journal Of Dakwah Management, 1(1), 1–19.

Wahyuni, M. P. (2023). Implementasi Total Quality Management (TQM) di Lembaga Pendidikan. Academia.Edu, 1(1), 1–11.

Yusanto, Y. (2020). Ragam Pendekatan Penelitian Kualitatif. Journal of Scientific Communication (Jsc), 1(1), 1–13. https://doi.org/10.31506/jsc.v1i1.7764

Zarkasyi, H. F. (2013). Worldview Islam dan Kapitalisme Barat. TSAQAFAH, 9(1), 15. https://doi.org/10.21111/tsaqafah.v9i1.36

Downloads

Published

2025-08-08

How to Cite

Dinata, Y., & Andriani, T. (2025). Critique of Total Quality Management in Islamic Education: Proposing Prophetic Leadership as a Model for Quality Enhancement. Journal of Islamic Education and Ethics, 3(2), 212–230. https://doi.org/10.18196/jiee.v3i2.101

Issue

Section

Articles